Effective Date: 18-10-2024

Privacy Policy

Welcome to Tropical Stay Management (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out forms, or interact with our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and other details you provide when filling out forms on our website.

  • Technical Data: IP address, browser type and version, time zone setting, and other technology on the devices you use to access this website.

  • Cookies and Tracking Technologies: We use cookies to remember your preferences and compile data about site traffic and interaction.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: Your information helps us contact you and provide short-term rental management services that meet your needs.

  • To Improve Our Website: We use data and feedback to enhance our website’s functionality and user experience.

  • To Send SMS Messages: When you fill out our contact form, you may receive SMS messages from our team to match services to your needs.

  • For Marketing Purposes: We may send promotional emails or SMS messages. You can opt out at any time through the provided links or by contacting us.

Third-Party Services and Data Sharing

We may use third-party service providers to assist with delivering our services (e.g., Airbnb, Vrbo, and Google Analytics). These parties may collect or receive certain data in the course of your interaction with us. We do not sell your personal data to third parties, but we may share it as needed to provide our services, comply with legal obligations, or with your consent.

Third-Party Services and Data Sharing

We may use third-party service providers to assist with delivering our services (e.g., Airbnb, Vrbo, and Google Analytics). These parties may collect or receive certain data in the course of your interaction with us. We do not sell your personal data to third parties, but we may share it as needed to provide our services, comply with legal obligations, or with your consent.

International Data Transfers

If you are accessing our services from outside of Puerto Rico, your data may be transferred internationally to servers located in Puerto Rico or elsewhere. We take steps to ensure your data is protected according to relevant privacy regulations.

Cookies and Tracking Technologies

Cookies are small files stored on your computer that help us improve site performance. We use the following types of cookies:

  • Strictly Necessary Cookies: Essential for website functionality.

  • Performance Cookies: Collect data on website usage to improve services.

  • Functionality Cookies: Remember your preferences.

  • Targeting/Advertising Cookies: Deliver personalized content and limit repeated advertisements.

Managing Cookies: You can modify browser settings to control cookies, but this may affect your experience. For more information about managing cookies, please visit your browser's help guide.

Do Not Track (DNT) Signals

Our website currently does not respond to Do Not Track signals. However, you can manage cookie preferences through your browser settings.

Data Security

We implement security measures to protect your personal information. However, no method is 100% secure, and we cannot guarantee complete security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

Your Rights

You may have the right to:

  • Access your personal information.

  • Request corrections or deletions.

  • Object to data processing.

  • Withdraw consent at any time.

To exercise these rights, please contact us using the details below.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "Effective Date."

Contact Information

For any questions about this Privacy Policy, please contact us:

Tropical Stay Management

14 C. Cervantes, San Juan, 00907, Puerto Rico

Phone: +1 858-395-6642

Email: [email protected]